IT Vendor Management Governance Services
Contract Management
Create an integrated 360 degree view to manage vendors by contracts and outcomes that align to business strategy and mitigates potential risks
Relationship Management
Effectively manage relationship with vendors through analytics ensuring high end customer satisfaction
Risk Management
Manage risk across all four dimensions of contract, performance, finance, and relationship governance
Performance Management
Implement effective SLA and Performance Management aligned with Business requirements
Financial Management
Reconcile invoices, manage overages/charge backs, control project/vendor spend, and perform financial analyses
HR Audit & Benchmarking
To do right things to achieve competitive parity when it comes to people management. Technique uses quantitative or qualitative data periodically measure, challenge, and improve the practices